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Personalised Luxury Villa Concierge Services

At Villa La Sorpresa we believe that every guest is unique. We have curated a comprehensive range of luxury villa concierge services. These will give you all the assistance you may require during your stay. You can choose any services you wish to make your stay special.

Hot TipClick the images below to reveal more information about each service

Pre-Arrival Shopping

Pre-Arrival Shopping

We understand going shopping after a long journey may be inconvenient, especially if you arrive late at night, or if you are travelling with children. We offer a villa pre-stocking service where we can organise your shopping before you arrive.

Simply provide us a list of required groceries and our Property management team will arrange to shop for pre-deliver, unpack, refrigerate and store your goods so that they are ready and waiting for you upon arrival. We can buy a wide range items, from tea and coffee, to fresh meats for the BBQ, salad and fruit, or wines, beers and snacks. This service allows you to relax knowing all the essentials are taken care of, especially if you get delayed or the supermarkets are closed before you arrive.

We charge €25.00/hour for our pre-stocking service plus the cost price of your food and drinks order – Purchase slip provided. Charges to be paid directly to our property management company.

Activity Planning

Activity Planning

If you would like to use our services to help organise various activities, we can arrange an initial telephone discussion and give you lots of suggestions of what to see and where to go free of charge or for a more personalised itinerary, we will put you in touch with our concierge service provider who has an insiders knowledge of the Costa del Sol.

Need some equipment for your activities just let us know and we will arrange this for you.

Private Chef

Private Chef

Menus available on request

House Keeping

House Keeping

We understand when you are on holiday you do not want to be bothered with all of the household chores and cleaning, this is why with all of our rentals we include some complimentary housekeeping services. Having the extra help greatly increases your enjoyment of your holiday at the villa, and gives everyone a true break. Our housekeeping staff who work alongside our property management company have been with us for many years and can help you with washing and ironing clothes, making up bedrooms and washing dishes. On Sundays in Spain there are no housekeeping services – unless urgently required.

Most of our guests prefer to have full time housekeeping, especially if they have small children, so we allow you to add more at the time of your reservation. Please check how many hours of housekeeping as standard are included within your villa rental.

Our Housekeeping team can take care of your additional cleaning hours and laundry.
Additional house keeping hours at €15.00 per hour

Massage and spa services

Massage and spa services

We can arrange for professional massages at the villa to relieve you of the tensions of everyday life so that you can begin your holiday feeling relaxed and refreshed.

Child Care

Child Care

We can arrange professional child care so that you can go out with confidence knowing that your young ones are in safe hands.

Restaurant Reservations

Restaurant Reservations

Our Concierge service can give you great advice on where to go depending on your needs as well as reserve a table for you and organise VIP entry to some of the best clubs.

Other Services

Other Services

Taxi / Chauffeur Service / Car Hire

Please let us have your requirements and we will obtain a quotation for you, or recommend good local car hire companies.
Taxi’s arrive at the villa within 10 minutes of calling for one. Taxi’s are located at Los Halcones. From the villa call Benahavis taxis: 0034 952 86 90 90
Prefer a chauffeur or driver for the day, just let us know.

Book Your Airport Transfer

Interested in the holiday of lifetime?

Head over to our booking page and book your stay. If you have any questions please feel free to contact us.

Ideas for concierge services at Villa La Sorpresa:

Interested in having some delicious local produce waiting for you when you arrive? Then just ask as to do a pre-arrival shop for you. Would you like 5-star meals prepared in the state of the art kitchen while you have sun-downers on the deck? Book one of our private chefs. If you have built up a lot of stress working hard over the last few months, then use our concierge team to book a few massages during your stay.

Ideas for concierge services in and around Marbella and Puerto Banus:

Feeling adventurous? Our concierge team can arrange a wide range of activities including jet ski rental and guided walks. Do you have the kids with you but need some alone time with the adults? We would be happy to arrange specialist child care.

Ultimately our concierge team is capable of almost fulfilling almost any request. So if you have an idea that you’d like to see put in to action please contact us to discuss. 

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