Personalised Concierge Services

At La Sorpresa we believe that every one our guests is unique. This is why we have created a comprehensive range of services designed to give you all the assistance you may require during your stay. You can choose as many or as few services as you wish to make your stay special.

Hot TipClick the images below to reveal more information about each service

Pre-Arrival Shopping

Pre-Arrival Shopping

We understand going shopping after a long journey may be inconvenient, especially if you arrive late at night, or if you are travelling with children. We offer a villa pre-stocking service where we can organise your shopping before you arrive.

Simply provide us a list of required groceries and our Property management team will arrange to shop for pre-deliver, unpack, refrigerate and store your goods so that they are ready and waiting for you upon arrival. We can buy a wide range items, from tea and coffee, to fresh meats for the BBQ, salad and fruit, or wines, beers and snacks. This service allows you to relax knowing all the essentials are taken care of, especially if you get delayed or the supermarkets are closed before you arrive.

We charge €25.00/hour for our pre-stocking service plus the cost price of your food and drinks order – Purchase slip provided. Charges to be paid directly to our property management company.

Activity Planning

Activity Planning

If you would like to use our services to help organise various activities, we can arrange an initial telephone discussion and give you lots of suggestions of what to see and where to go free of charge or for a more personalised itinerary, we will put you in touch with our concierge service provider who has an insiders knowledge of the Costa del Sol.

Need some equipment for your activities just let us know and we will arrange this for you.

Private Chef

Private Chef

Menus available on request

House Keeping

House Keeping

We understand when you are on holiday you do not want to be bothered with all of the household chores and cleaning, this is why with all of our rentals we include complimentary housekeeping services. Having the extra help greatly increases your enjoyment of your holiday at the villa, and gives everyone a true break. Our housekeeping staff who work alongside our property management company have been with us for many years and can help you with washing and ironing clothes, making bedrooms and washing dishes. On Sundays in Spain there are no housekeeping services – unless urgently required.

Most of our guests prefer to have full time housekeeping, especially if they have small children, so we allow you to add more at the time of your reservation. Please check how many hours of housekeeping as standard are included within your villa rental.

Our Housekeeping team can take care of your additional cleaning hours and laundry.
Additional house keeping hours at €13.00 per hour

Massage and spa services

Massage and spa services

We can arrange for professional massages at the villa to relieve you of the tensions of everyday life so that you can begin your holiday feeling relaxed and refreshed.

Child Care

Child Care

We can arrange professional child care so that you can go out with confidence knowing that your young ones are in safe hands.

Restaurant Reservations

Restaurant Reservations

Our Concierge service can give you great advice on where to go depending on your needs as well as reserve a table for you and organise VIP entry to some of the best clubs.

Other Services

Other Services

Taxi / Chauffeur Service / Car Hire

Please let us have your requirements and we will obtain a quotation for you, or recommend good local car hire companies.
Taxi’s arrive at the villa within 10 minutes of calling for one. Taxi’s are located at Los Halcones. From the villa call Benahavis taxis: 0034 952 86 90 90
Prefer a chauffeur or driver for the day, just let us know.

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